{"id":1070,"date":"2025-12-03T20:02:37","date_gmt":"2025-12-03T20:02:37","guid":{"rendered":"https:\/\/glassandmirrordesigns.com\/?page_id=1070"},"modified":"2025-12-04T23:01:20","modified_gmt":"2025-12-04T23:01:20","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/glassandmirrordesigns.com\/index.php\/warranty-policy\/","title":{"rendered":"WARRANTY POLICY"},"content":{"rendered":"<p data-start=\"3917\" data-end=\"3942\"><em data-start=\"3917\" data-end=\"3942\">Last updated: 12-01-2025<\/em><\/p>\n<hr data-start=\"3944\" data-end=\"3947\" \/>\n<h2 data-start=\"3949\" data-end=\"3975\"><strong data-start=\"3952\" data-end=\"3975\">1. Product Warranty<\/strong><\/h2>\n<p data-start=\"3977\" data-end=\"4105\">All tempered glass products include a <strong data-start=\"4015\" data-end=\"4047\">manufacturer safety warranty<\/strong> covering spontaneous breakage caused by internal defects.<\/p>\n<h3 data-start=\"4107\" data-end=\"4134\"><strong data-start=\"4111\" data-end=\"4134\">1.1 What Is Covered<\/strong><\/h3>\n<ul data-start=\"4135\" data-end=\"4264\">\n<li data-start=\"4135\" data-end=\"4169\">\n<p data-start=\"4137\" data-end=\"4169\">Tempered glass safety failures<\/p>\n<\/li>\n<li data-start=\"4170\" data-end=\"4211\">\n<p data-start=\"4172\" data-end=\"4211\">Hardware malfunction under normal use<\/p>\n<\/li>\n<li data-start=\"4212\" data-end=\"4264\">\n<p data-start=\"4214\" data-end=\"4264\">LED lighting issues due to manufacturing defects<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"4266\" data-end=\"4297\"><strong data-start=\"4270\" data-end=\"4297\">1.2 What Is Not Covered<\/strong><\/h3>\n<ul data-start=\"4298\" data-end=\"4541\">\n<li data-start=\"4298\" data-end=\"4315\">\n<p data-start=\"4300\" data-end=\"4315\">Impact damage<\/p>\n<\/li>\n<li data-start=\"4316\" data-end=\"4360\">\n<p data-start=\"4318\" data-end=\"4360\">Scratches after delivery or installation<\/p>\n<\/li>\n<li data-start=\"4361\" data-end=\"4403\">\n<p data-start=\"4363\" data-end=\"4403\">Damage from improper cleaning products<\/p>\n<\/li>\n<li data-start=\"4404\" data-end=\"4428\">\n<p data-start=\"4406\" data-end=\"4428\">Customer mishandling<\/p>\n<\/li>\n<li data-start=\"4429\" data-end=\"4486\">\n<p data-start=\"4431\" data-end=\"4486\">Incorrect installation when not performed by our team<\/p>\n<\/li>\n<li data-start=\"4487\" data-end=\"4541\">\n<p data-start=\"4489\" data-end=\"4541\">Warping or breakage due to improper wall structure<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4543\" data-end=\"4546\" \/>\n<h2 data-start=\"4548\" data-end=\"4579\"><strong data-start=\"4551\" data-end=\"4579\">2. Installation Warranty<\/strong><\/h2>\n<p data-start=\"4581\" data-end=\"4679\">If installed by our professional team, you receive a <strong data-start=\"4634\" data-end=\"4666\">90-day installation warranty<\/strong> that covers:<\/p>\n<ul data-start=\"4681\" data-end=\"4801\">\n<li data-start=\"4681\" data-end=\"4705\">\n<p data-start=\"4683\" data-end=\"4705\">Leveling adjustments<\/p>\n<\/li>\n<li data-start=\"4706\" data-end=\"4729\">\n<p data-start=\"4708\" data-end=\"4729\">Hardware tightening<\/p>\n<\/li>\n<li data-start=\"4730\" data-end=\"4755\">\n<p data-start=\"4732\" data-end=\"4755\">Alignment corrections<\/p>\n<\/li>\n<li data-start=\"4756\" data-end=\"4801\">\n<p data-start=\"4758\" data-end=\"4801\">Mounting issues caused by our workmanship<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"4803\" data-end=\"4850\"><strong data-start=\"4807\" data-end=\"4850\">Not covered under installation warranty<\/strong><\/h3>\n<ul data-start=\"4851\" data-end=\"4997\">\n<li data-start=\"4851\" data-end=\"4893\">\n<p data-start=\"4853\" data-end=\"4893\">Damage from improper wall construction<\/p>\n<\/li>\n<li data-start=\"4894\" data-end=\"4938\">\n<p data-start=\"4896\" data-end=\"4938\">Tiles or drywall damaged during drilling<\/p>\n<\/li>\n<li data-start=\"4939\" data-end=\"4997\">\n<p data-start=\"4941\" data-end=\"4997\">Modifications made by third parties after installation<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4999\" data-end=\"5002\" \/>\n<h2 data-start=\"5004\" data-end=\"5029\"><strong data-start=\"5007\" data-end=\"5029\">3. Warranty Claims<\/strong><\/h2>\n<p data-start=\"5031\" data-end=\"5096\">To submit a claim, email:<br data-start=\"5056\" data-end=\"5059\" \/><strong data-start=\"5059\" data-end=\"5096\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5061\" data-end=\"5094\">gmdcorp@icloud.com<\/a><\/strong><\/p>\n<p data-start=\"5098\" data-end=\"5106\">Include:<\/p>\n<ul data-start=\"5107\" data-end=\"5186\">\n<li data-start=\"5107\" data-end=\"5130\">\n<p data-start=\"5109\" data-end=\"5130\">Photos of the issue<\/p>\n<\/li>\n<li data-start=\"5131\" data-end=\"5147\">\n<p data-start=\"5133\" data-end=\"5147\">Order number<\/p>\n<\/li>\n<li data-start=\"5148\" data-end=\"5186\">\n<p data-start=\"5150\" data-end=\"5186\">Date of installation (if applicable)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"5188\" data-end=\"5224\">We will respond within <strong data-start=\"5211\" data-end=\"5223\">48 hours<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 12-01-2025 1. Product Warranty All tempered glass products include a manufacturer safety warranty covering spontaneous breakage caused by internal defects. 1.1 What Is Covered Tempered glass safety failures Hardware malfunction under normal use LED lighting issues due to &hellip; <a class=\"kt-excerpt-readmore\" href=\"https:\/\/glassandmirrordesigns.com\/index.php\/warranty-policy\/\" aria-label=\"WARRANTY POLICY\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"kt_blocks_editor_width":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-1070","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/glassandmirrordesigns.com\/index.php\/author\/gmdcorp\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/pages\/1070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/comments?post=1070"}],"version-history":[{"count":1,"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/pages\/1070\/revisions"}],"predecessor-version":[{"id":1071,"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/pages\/1070\/revisions\/1071"}],"wp:attachment":[{"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/media?parent=1070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}