{"id":1064,"date":"2025-12-03T20:00:53","date_gmt":"2025-12-03T20:00:53","guid":{"rendered":"https:\/\/glassandmirrordesigns.com\/?page_id=1064"},"modified":"2025-12-04T23:00:56","modified_gmt":"2025-12-04T23:00:56","slug":"shipping-returns-policy","status":"publish","type":"page","link":"https:\/\/glassandmirrordesigns.com\/index.php\/shipping-returns-policy\/","title":{"rendered":"SHIPPING &#038; RETURNS POLICY"},"content":{"rendered":"<p data-start=\"2451\" data-end=\"2476\"><em data-start=\"2451\" data-end=\"2476\">Last updated: 12-01-2025<\/em><\/p>\n<hr data-start=\"2478\" data-end=\"2481\" \/>\n<h2 data-start=\"2483\" data-end=\"2512\"><strong data-start=\"2486\" data-end=\"2512\">1. Shipping &amp; Delivery<\/strong><\/h2>\n<h3 data-start=\"2514\" data-end=\"2540\"><strong data-start=\"2518\" data-end=\"2540\">1.1 Delivery Areas<\/strong><\/h3>\n<p data-start=\"2541\" data-end=\"2555\">We deliver to:<\/p>\n<ul data-start=\"2556\" data-end=\"2596\">\n<li data-start=\"2556\" data-end=\"2577\">\n<p data-start=\"2558\" data-end=\"2577\">Miami-Dade County<\/p>\n<\/li>\n<li data-start=\"2578\" data-end=\"2596\">\n<p data-start=\"2580\" data-end=\"2596\">Broward County<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2598\" data-end=\"2626\"><strong data-start=\"2602\" data-end=\"2626\">1.2 Delivery Process<\/strong><\/h3>\n<ul data-start=\"2627\" data-end=\"2850\">\n<li data-start=\"2627\" data-end=\"2669\">\n<p data-start=\"2629\" data-end=\"2669\">All products are custom-made in Miami.<\/p>\n<\/li>\n<li data-start=\"2670\" data-end=\"2724\">\n<p data-start=\"2672\" data-end=\"2724\">Delivery times vary by product (see product page).<\/p>\n<\/li>\n<li data-start=\"2725\" data-end=\"2799\">\n<p data-start=\"2727\" data-end=\"2799\">You will receive a confirmation call\/text 24\u201348 hours before delivery.<\/p>\n<\/li>\n<li data-start=\"2800\" data-end=\"2850\">\n<p data-start=\"2802\" data-end=\"2850\">Large glass items require professional handling.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2852\" data-end=\"2877\"><strong data-start=\"2856\" data-end=\"2877\">1.3 Pickup Option<\/strong><\/h3>\n<p data-start=\"2878\" data-end=\"2919\">Local pickup is available by appointment.<\/p>\n<hr data-start=\"2921\" data-end=\"2924\" \/>\n<h2 data-start=\"2926\" data-end=\"2953\"><strong data-start=\"2929\" data-end=\"2953\">2. Returns &amp; Refunds<\/strong><\/h2>\n<h3 data-start=\"2955\" data-end=\"2982\"><strong data-start=\"2959\" data-end=\"2982\">2.1 Custom Products<\/strong><\/h3>\n<p data-start=\"2983\" data-end=\"3130\">Because most of our products are custom-made, <strong data-start=\"3029\" data-end=\"3060\">all custom orders are final<\/strong>.<br data-start=\"3061\" data-end=\"3064\" \/>We do not accept returns or cancellations once fabrication begins.<\/p>\n<p data-start=\"3132\" data-end=\"3150\">This applies to:<\/p>\n<ul data-start=\"3151\" data-end=\"3298\">\n<li data-start=\"3151\" data-end=\"3162\">\n<p data-start=\"3153\" data-end=\"3162\">Mirrors<\/p>\n<\/li>\n<li data-start=\"3163\" data-end=\"3185\">\n<p data-start=\"3165\" data-end=\"3185\">Asymmetric mirrors<\/p>\n<\/li>\n<li data-start=\"3186\" data-end=\"3214\">\n<p data-start=\"3188\" data-end=\"3214\">Custom-size shower doors<\/p>\n<\/li>\n<li data-start=\"3215\" data-end=\"3233\">\n<p data-start=\"3217\" data-end=\"3233\">Glass railings<\/p>\n<\/li>\n<li data-start=\"3234\" data-end=\"3260\">\n<p data-start=\"3236\" data-end=\"3260\">LED integrated mirrors<\/p>\n<\/li>\n<li data-start=\"3261\" data-end=\"3298\">\n<p data-start=\"3263\" data-end=\"3298\">Any item customized to measurements<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"3300\" data-end=\"3329\"><strong data-start=\"3304\" data-end=\"3329\">2.2 Standard Products<\/strong><\/h3>\n<p data-start=\"3330\" data-end=\"3408\">Standard-size products may be eligible for returns within <strong data-start=\"3388\" data-end=\"3398\">7 days<\/strong>, only if:<\/p>\n<ul data-start=\"3409\" data-end=\"3526\">\n<li data-start=\"3409\" data-end=\"3427\">\n<p data-start=\"3411\" data-end=\"3427\">Item is unused<\/p>\n<\/li>\n<li data-start=\"3428\" data-end=\"3461\">\n<p data-start=\"3430\" data-end=\"3461\">Item is in original condition<\/p>\n<\/li>\n<li data-start=\"3462\" data-end=\"3497\">\n<p data-start=\"3464\" data-end=\"3497\">Customer covers return shipping<\/p>\n<\/li>\n<li data-start=\"3498\" data-end=\"3526\">\n<p data-start=\"3500\" data-end=\"3526\">A restocking fee may apply<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"3528\" data-end=\"3553\"><strong data-start=\"3532\" data-end=\"3553\">2.3 Damaged Items<\/strong><\/h3>\n<p data-start=\"3554\" data-end=\"3583\">If your item arrives damaged:<\/p>\n<ul data-start=\"3584\" data-end=\"3717\">\n<li data-start=\"3584\" data-end=\"3617\">\n<p data-start=\"3586\" data-end=\"3617\">Report it within <strong data-start=\"3603\" data-end=\"3615\">24 hours<\/strong><\/p>\n<\/li>\n<li data-start=\"3618\" data-end=\"3650\">\n<p data-start=\"3620\" data-end=\"3650\">Provide photos of the damage<\/p>\n<\/li>\n<li data-start=\"3651\" data-end=\"3717\">\n<p data-start=\"3653\" data-end=\"3717\">We will replace it at no cost if damage occurred during delivery<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3719\" data-end=\"3722\" \/>\n<h2 data-start=\"3724\" data-end=\"3763\"><strong data-start=\"3727\" data-end=\"3763\">3. Order Changes \/ Cancellations<\/strong><\/h2>\n<p data-start=\"3765\" data-end=\"3881\">Changes can only be made before fabrication begins.<br data-start=\"3816\" data-end=\"3819\" \/>Once cutting or assembly starts, the order cannot be modified.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 12-01-2025 1. Shipping &amp; Delivery 1.1 Delivery Areas We deliver to: Miami-Dade County Broward County 1.2 Delivery Process All products are custom-made in Miami. Delivery times vary by product (see product page). You will receive a confirmation call\/text &hellip; <a class=\"kt-excerpt-readmore\" href=\"https:\/\/glassandmirrordesigns.com\/index.php\/shipping-returns-policy\/\" aria-label=\"SHIPPING &#038; RETURNS POLICY\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"kt_blocks_editor_width":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-1064","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/glassandmirrordesigns.com\/index.php\/author\/gmdcorp\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/pages\/1064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/comments?post=1064"}],"version-history":[{"count":1,"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/pages\/1064\/revisions"}],"predecessor-version":[{"id":1065,"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/pages\/1064\/revisions\/1065"}],"wp:attachment":[{"href":"https:\/\/glassandmirrordesigns.com\/index.php\/wp-json\/wp\/v2\/media?parent=1064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}